The Great Courses Reviews

I ordered A Guided Tour of Ancient Egypt on August 11,2022. I paid $10.00 for shipping, and contacted the company August 18,2022. I was told that the order had been delivered on the 18th to the local post office by United Parcel Service. This company has a deal with United Parcel Service where UPS delivers to the local post office. This arrangement is called UPS Smart post! I was additionally told that it was placed into a Parcel Locker at the local post office. It had not been delivered on the 18th, 19th, nor the 20th. I contacted The Great Courses on the 18th, and again on the 19th. I was told each time that it had been delivered to the post office. It had NOT. The people answering the telephone at TGC were rude, insistent, and told me that it was their policy that NO refund could be had until 10 business days after the purchase date of the 11th. This date was stated to be 8-26-22. I was also told that a "supervisor" would call me on Monday, the 22nd of August. This of course was not done. We have a tour of Ancient Egypt beginning next week, and even if the course arrives, there would not be enough time to view and study the 24 hours of DVD's!
My advice to everyone---D0 NOT purchase from this company. They are NOT rated by the BBB. They have an average rating of 2.59 stars, and will be lower after my review.
There are many good educational companies. This company is poor in every respect.

I have gone through 3 courses so far and intend on continuing to learn things that I did not learn in school. The professors are interesting to listen to as they cover their field of studies and expertise.

Beware when you order sale merchandise. I placed the order which of course showed the price I was paying. When I received my credit card statement they billed me the full price. The customer service reps were nice and I was credited back the difference. But I think about those who do not check their bills closely. We are talking $500+ difference!

I love most of the Great Courses and do not expect them to always be graduate school in content. This one was disappointing. The presenter talk far too fast, far too fast… and the material was superficial. Not a buy

Now called, "Wondrium". It's a scam.
Now called, "Wondrium". It's a scam.
Now called, "Wondrium". It's a scam.

I am wasting my time with some jerk named Albert from Roku who doesn't understand the simple fact that we paid for a subscription and after the 2nd month, The Great Courses updated their Roku App, lost our account information, and took our money.

Update: Oh, after calling around, I did Roku's job for them. It's now called wondrium. Nice communication Roku.

I would probably 4.5 not five stars to the great courses, but I rounded up. I've been listening since I was in high school listening on cassette. I've listened to dozens of courses thanks to libraries and Audible. I just bought six more. LNoike any publishing house they have duds, but generally the quality is very high. If you like university style lectures they have the best catalog you're likely to find. I find unless I'm in a real classroom I'm more of an auditory learner, so I can't speak too much to their video material. Anyway I do recommend that you check out their material. If you're interested in any kind of vaguely academic subject they probably have something you'll find interesting.

There are truly some great courses here. If others fall short of that mark, they're usually still worthy of attendance and study. Overall, the education I receive here far outdoes that which I received formally and in person at university. The problem with this company is the way they handle marketing and customer support. Additionally, for some odd reason customers lack access to their own reviews, which is just very strange.

They SEEM to assume that we all have the abilities of a 5-8 year old. I am returning the programs. I do NOT recommend these courses.

Surprised at some of the negative views. Some complain about one course snd then expand the comment to imply it reflects all the courses. Even though we know they haven't watched more than a few. Either sloppy expression or sloppy thinking. I've been impressed with the presenters' skills, knowledge and support visuals where appropriate. I have 13 of their courses.